Shipping & Delivery

Shipping & Delivery Policy – Nicolaishop Transparent & Reliable

Welcome to Nicolaishop. We’re dedicated to ensuring your orders are shipped safely, promptly, and with complete transparency. This policy outlines how we handle order processing and delivery across the continental United States.

1) Shipping Carriers

We partner with trusted carriers once your payment is successfully confirmed:

• USPS (United States Postal Service)

• DHL Express

• EMS

• Local Postal Services (depending on destination)

2) Order Processing & Cut-Off Time

• Order Cut-Off: 5:00 PM (GMT-05:00) Eastern Time

• Processing Days: Monday – Friday (business days)

Orders placed before 5:00 PM ET begin processing the same business day. Orders placed after 5:00 PM ET, on weekends, or U.S. postal holidays will be processed the next business day.

3) Estimated Delivery Time & Shipping Fees

Delivery Time = Handling Time + Transit Time.
Your estimated delivery date depends on the shipping method and destination. Weather conditions, carrier delays, or seasonal demand may affect transit times. Once your order ships, you’ll receive an email with a tracking link — be sure to check your spam/junk folder if it’s not in your inbox.

4) Personalized & Made-to-Order Items

Customized or made-to-order products may require additional production time. If extra processing is needed, we’ll notify you via email before shipment.

5) Shipping Restrictions

We currently ship only within the continental United States and do not deliver to:

• Alaska, Hawaii, Puerto Rico, Guam, or U.S. Virgin Islands

• APO/FPO or military addresses

• International destinations

6) Order Tracking

You’ll receive a shipment confirmation email containing your unique tracking link.

• Tracking updates may take 3–7 days to appear after carrier pickup.

• If tracking remains unavailable, your parcel may not yet be scanned by the carrier.

• If your delivery exceeds the estimated window, please contact us at support@nicolaishop.com.

• You can also track your order on our Order Tracking page.

7) Incorrect or Incomplete Addresses

Please double-check your shipping details before checkout. Incomplete or inaccurate addresses can delay delivery while we contact you for clarification.

• Nicolaishop is not responsible for packages delivered to incorrect addresses or returned to sender due to customer-provided errors.

• Returned parcels may be disposed of by the carrier; re-shipments will require an additional fee.

• Once an order has been dispatched, Nicolaishop cannot assume liability for lost, stolen, or carrier-redirected packages.

8) Need Assistance?

We’re here to help with any questions regarding shipping, delivery, or order tracking. Please contact us at support@nicolaishop.com.